Privacy Policy

How Our Privacy Policy Functions

At SSBA Financial Advisory INC, which we will refer to as “SSBA” for brevity, we hold a strong commitment to safeguarding personal information that pertains to our clients and other individuals. SSBA Financial Advisory INC is a limited liability company registered in the State of Delaware, United States, with its principal business address at 8 The Green STE R, Dover, DE 19901.

Our dedication extends to full compliance with all applicable United States federal and state privacy and data protection laws, including but not limited to the Federal Trade Commission Act (FTC Act), the Gramm-Leach-Bliley Act (GLBA), the confidentiality provisions of Internal Revenue Code Section 7216 and related Treasury Regulations, IRS Publication 4557 (Safeguarding Taxpayer Data), and applicable state consumer privacy and data breach notification laws. Our highest priority is nurturing the trust and relationships we have with our clients.

This Privacy Policy serves as a comprehensive document delineating SSBA’s procedures for collecting, using, processing, storing, and sharing personal information. It specifically pertains to the data we gather and employ for the management of various U.S. tax matters and for providing services to our clients. These services encompass, but are not restricted to, tasks such as U.S. federal and state tax return preparation, tax planning, IRS correspondence handling, tax resolution services, tax advisory services, financial planning advisory services, and related compliance services within the United States.

To Whom This Privacy Policy Applies:

This Privacy Policy is relevant to a range of individuals and entities, including but not limited to the following:

Clients: Individuals and business entities who have engaged our services and entrusted us with their personal information.
Advisers: Professionals and experts who collaborate with us or provide guidance to our clients.
Visitors: Anyone who accesses our website, whether casual visitors or registered users.
Service Providers: Entities and individuals who offer services to us or act on our behalf.
Enquirers: Individuals who inquire about our services, policies, or related matters.
Direct and/or Indirect Beneficiaries: Those who directly or indirectly benefit from our services.

For the sake of brevity, we will collectively refer to all of these categories as “you.” This policy applies to all aspects of our website, app, and the various products and services, we provide, including, among other offerings, U.S. Individual and Business Tax Return Filing, IRS Notice Handling, Tax Resolution, Tax Planning Applications, and related ancillary products and services.

Functionality of This Privacy Policy:

This privacy policy serves the purpose of elucidating our privacy-related protocols and encompasses the following key facets:

Information We May Collect About You: This section delineates the types of personal information that we may gather from you.
Why We Collect Information About You: Here, we expound on the rationale behind the collection of your personal data.
How We May Use Your Personal Information: This segment elucidates the various ways in which we might utilize your personal information.
Consent: We discuss the role of consent in the processing of your personal data, in compliance with applicable laws.
Sharing Your Personal Information: This section clarifies the circumstances under which we might share your personal information, ensuring adherence to confidentiality norms.
Transmission, Storage, and Security of Your Personal Information: We outline our commitment to safeguarding your data and the measures we employ for this purpose.
Retention of Your Personal Information: This part explains the duration for which we retain your personal information and the reasons for doing so.
Your Rights: Here, you'll find information about your rights regarding your personal data in accordance with relevant legal provisions.
Contacting Us: You are provided with details on how to get in touch with our designated Grievance Officer for privacy-related matters.
Changes to Our Privacy Policy: We acknowledge that our website and services may evolve over time, and we undertake to keep you informed about any modifications to this privacy policy.
Cookies Statement: This section pertains to the use of cookies on our website and how they may impact your browsing experience.
Miscellaneous: This is a catch-all section covering any additional information that may be pertinent to our privacy practices.

Information We May Collect About You:

We may gather and process the subsequent personal information about you:

Newsletter Subscription: When you subscribe to our newsletter, we collect your email address.
Provided Information: Information you willingly provide by completing forms or uploading data.
Registration Details: To register, you are required to furnish personal identification details, including your name, address, contact information, email address, and a password. These details are essential for the provision of tax preparation services.
Advisory Services: If you utilize our advisory services, this may encompass information regarding your instructions for such services, as well as the management and administration of those services. Additionally, it may include information related to any claims or complaints, including details provided by third parties.
Tax-Related Information: To access tax-related services, you must provide a range of data, including (but not limited to) your name, address, email address, phone number, Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN), Employer Identification Number (EIN), date of birth, filing status, Income details (W-2, 1099, K-1, etc.), Bank account and routing numbers, Tax payment information, prior-year tax returns, financial account details, Asset and liability information and other supporting documentation required for tax filings
IRS or State Notice Services: If you avail of tax resolution or IRS notice services, we collect copies of notices, correspondence, and related documentation necessary to prepare and submit appropriate responses.
Advisory Services Information: This may include financial planning instructions, investment-related data (if voluntarily provided), and documentation relevant to advisory engagements.
Communication Records: Records of emails, phone calls, voicemails, chat communications, and correspondence with us.
Website Interaction Data: IP address, browser type, device information, operating system, referral URLs, page views, access times, and other analytics data collected through cookies and tracking technologies.
Publicly Available Information: Information available through public databases, regulatory sources, or social media platforms, where permitted by law.

Why We Collect Information About You:

We may process your personal information for specific legitimate or lawful purposes, including but not limited to the following:

Providing U.S. tax preparation and advisory services
Complying with Internal Revenue Service (IRS) regulations and U.S. tax laws
Maintaining accurate records and documentation
Preventing fraud, identity theft, and cybercrime
Meeting obligations under the Internal Revenue Code, GLBA and other applicable laws
Identity verification and Know Your Client (KYC) procedures
Responding to legal claims and regulatory inquiries
Improving service quality and operational efficiency
Training and quality assurance
Performance of a contract with you
Protection of vital interests
Compliance with lawful government requests

How We May Utilize Your Personal Information:

We employ your personal information in the following manners:

Assessment and provision of tax preparation and advisory services
Preparation and electronic filing of federal and state tax returns
Handling IRS and state tax authority communications
Identity verification and compliance checks
Monitoring transactions and communications for fraud prevention
Payment processing and recovery of outstanding fees
Business analytics and service improvement
Service updates and notifications
Marketing communications (where legally permitted and subject to opt-out options)

It is important to note that we will never process your personal data when such processing conflicts with your interests or rights. Your privacy and interests are of utmost importance to us.

Newsletters:

When you subscribe to our newsletters, we collect your email address for the purpose of sending you these newsletters. We are committed to transparency in explaining the information we gather and how we utilize it. Our aim is to provide you with better services, enhance your financial well-being, operate our business effectively, and make our services more intelligent and useful to you. It is important to emphasize that we never sell or share your Personal Information with third parties for their own commercial use without your explicit consent, under any circumstances.

Consent:

Your consent to the processing of your personal information for specific purposes may be obligatory to comply with applicable United States federal and state laws. In cases where your consent is required in accordance with these laws, we will request your consent. You retain the right to withdraw your consent for such processing at any time.

From the moment you visit our website and engage with its content, it will be considered that you have granted your consent to abide by the privacy policies of SSBA Financial Advisory INC.

Sharing Your Personal Information:

We are dedicated to upholding non-disclosure standards and all related agreements. We are committed to ensuring the safety and security of websites linked to us. However, it is important to note that we do not exercise control over third-party websites. Consequently, SSBA Financial Advisory INC may access and/or share your personal information with:

Our Affiliates:

SSBA Financial Advisory INC may share information with its affiliated entities as permitted by law. We may provide your personal data to our group companies, but solely for the purposes delineated in this privacy policy. Access to personal information is restricted to individuals who require access for our business operations. Your personal information will not be sold or shared with unauthorized third parties for their own commercial use without your explicit consent.

Service Providers:

In compliance with applicable laws, SSBA Financial Advisory INC may disclose your personal information to service providers, including but not limited to e-filing providers, cloud hosting providers, payment processors, identity verification agencies, and other related entities. These service providers are contractually bound to use your personal information appropriately and lawfully, with measures in place to safeguard your data.

Other Third Parties: Governmental Authorities and Third Parties in Legal Proceedings:

SSBA Financial Advisory INC may disclose your personal information to third parties, including but not limited to courts of law, the Internal Revenue Service (IRS), state tax authorities, and law enforcement agencies, in connection with investigations, proceedings, or inquiries by these parties, regardless of their location.

Transmission, Storage, and Security of Your Personal Information:

SSBA Financial Advisory INC is dedicated to safeguarding your personal data with the utmost care, diligence, and the latest technological advancements to prevent unauthorized access, in accordance with applicable United States laws, including the Safeguards Rule under the Gramm-Leach-Bliley Act. We maintain physical, electronic, and procedural safeguards that are commercially reasonable to protect your personal information and ensure its security, confidentiality, and integrity..

All data under our control is securely stored on our servers, and access to it is subject to our established security policies and standards. Whenever you provide personal information on our website, it is transmitted using SSL encryption or other secure transmission protocols.

If we have provided you with a password or if you have chosen one, it is your responsibility to keep this password confidential.

Retention of Your Personal Information:

We will retain your personal information for a duration that is reasonably necessary for the purposes outlined in this privacy policy. Additionally, we may be obligated to retain your information to comply with tax, accounting, regulatory, or legal requirements within the United States.

When your personal information is no longer necessary, we will ensure its secure deletion.

Your Rights:

Applicable United States federal and state laws may bestow upon you certain rights concerning the personal information we hold about you. These rights may include:

Requesting further details regarding the use of your personal information
Obtaining a copy of the personal information we have on record for you
Correcting any inaccuracies
Requesting deletion, subject to legal retention obligations
Stopping specific processing activities by withdrawing consent, where applicable
Objecting to certain processing activities
Transferring your personal information in a standardized format, where applicable

In specific situations, we may need to restrict your rights to uphold public interest or comply with legal obligations.

Contacting Us:

We have appointed a Grievance Officer to oversee the handling of personal information. You can reach out to our Grievance Officer for privacy-related matters using the following contact information:

Name: Mr. Pritish Sahoo
Designation: Grievance Officer
Contact: +91 93219 08755
Email: pritish.sahoo@taxbuddy.com
Telephone: +91 93219 08755 (Operational Hours: Mon. to Fri. 10 am to 6 pm)

Changes to Our Privacy Policy:

Please be aware that we may alter the content of our website or services without prior notice, which might lead to changes in this privacy policy. Therefore, we encourage you to periodically review it.

Cookies Statement:

Our website employs cookies. These internet cookies enable us to tailor our website for you by depositing small files on your computer as you explore various segments of https://ssbafa.com

Like many standard website servers, SSBA Financial Advisory INC utilizes log files, which may contain IP addresses, browser types, ISPs, referring/exiting pages, and platform types.

Whether your web browser should accept cookies is at your discretion. Declining cookies may limit your ability to fully access all website features.

Miscellaneous:

It is essential to carefully read and understand this privacy policy. It offers insights into the usage of personal information and your rights under applicable United States laws.

This website may feature links to other third-party websites. We cannot accept responsibility for their privacy policies.

Our primary aim is to keep you well-informed about the information we collect and how we employ it to provide you with our services and enhance your financial well-being. We remain committed to not selling or sharing your personal information with unauthorized third parties for their own commercial purposes without your explicit consent.